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Platform Overview Quick Start Checklist

Creating and Managing Tickets Attachments and Meetings Profile, Messages, and Notifications

Support Dashboard and Assigned Work Ticket Handling Best Practices Service Workflows: Installation and Customization

Admin Dashboard and User Management Settings and System Configuration CMS: Landing Page and Knowledge Base

Common Issues and Fixes Operational FAQ

Docs Admin OperationsAdmin Dashboard and User Management

Admin Dashboard and User Management

Understand admin responsibilities for users, customers, and global support visibility.

Last updated Apr 13, 2026

Admin control center

The admin panel at /admin provides system-wide visibility and management controls.

User and customer management

/admin/users for internal account and role management.
/admin/customers for customer account review.
Use least-privilege role assignments to reduce risk.

Operational oversight

Review ticket throughput and bottlenecks regularly.
Ensure support assignments are balanced.
Audit unresolved urgent tickets daily.

Next →Settings and System Configuration

On this page

Admin control center
User and customer management
Operational oversight