Common Issues and Fixes
Resolve frequent operational problems quickly with proven checks.
Last updated Apr 13, 2026
Cannot access admin or support routes
- Verify the account role is correct.
- Confirm session is active and not expired.
- Log out and log in again after role changes.
Docs content not appearing on /docs
- Confirm category is published.
- Confirm article is published.
- Check category and article sort order.
Real-time messages or updates seem delayed
- Make sure the app is running with the custom server command.
- Verify network stability and browser console for socket errors.
- Confirm database connectivity and recent writes.
Email notifications are not arriving
- Check email settings in admin panel.
- Verify SMTP environment values.
- Run email test from settings to isolate configuration issues.