Profile, Messages, and Notifications
Set up your profile and understand where to receive communication from support.
Last updated Apr 13, 2026
Profile settings
Open /dashboard/profile to update your name, contact details, country, and avatar.
Messages
Use /dashboard/messages for direct conversations when enabled for your workflow.
Notifications
Check /dashboard/notifications to review important events, including status changes and assignment updates.
Notification tips
- Review unread notifications daily.
- Open ticket links directly from notification items.
- Adjust notification preferences in profile settings when available.